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Clark Services Group is proudly unveiling a new emblem today that stands for the high standards, dedication, and craftsmanship that define our work. More than just a fresh look, our new logo represents our relentless pursuit of quality—and it’s backed by a bold new motto that says it all: Here's how we define doing the job right: Arrive Early – Exceeding expectations starts before the work even begins. Showing up early reflects professionalism, commitment, and respect for the client’s time and space. 110% Completion – We don’t settle for good enough—we aim for excellence. Every job should be completed as if your name is on it, because it is. That extra 10% makes all the difference, and is what separates us from the competition. Visual Accountability – Every job we do is backed by thorough documentation. Photos and short videos are required before, during, and after each job, leaving no doubt about what was done and how well it was done. Visual proof of our work ensures quality, accountability, and consistent performance. Leave It Better Than Before – Whether it’s a hospital operating room, a cafeteria kitchen, or a mechanical space, we aim to make an area cleaner, safer, more functional, and better overall than before we arrived. That’s the Clark standard. This isn’t just a slogan—it’s a mindset. It’s our culture of excellence, and it’s what makes us the most trusted name in the industry. Welcome to the new era of Clark Services Group. Let’s keep setting the standard—and then raising it.

🚨 We did it again! 🚨 We're incredibly proud to announce that  Clark Services Group  has been ranked  #3  on the  2024 Philadelphia 100  list! 🎉 This marks our  second year in a row  on this prestigious list of the fastest-growing companies in the region, and we couldn’t be more excited. This recognition is a testament to the dedication, hard work, and commitment of our amazing team. Together, we’re pushing the boundaries of what's possible and continuously striving for excellence in air quality management services. A big thank you to our clients, partners, and everyone who has supported us along the way. Here’s to even more growth, innovation, and success in the future!

At Clark Services Group, we understand that each employee has different needs and priorities when it comes to compensation. We’ve always aimed to offer the best employment packages, but we’ve learned that a one-size-fits-all approach doesn’t suit everyone. That’s why we’re excited to introduce Clark Services Group - Pay My Way —a system that puts the power in your hands. With Pay My Way , you get to choose how you’re compensated, tailoring your package to fit your life. Whether you value immediate earnings, long-term benefits, or a balance of both, we’ve created options that give you control. Here are the options available to both current and incoming hires: 1. Salaried Employment Package This option provides stability and a comprehensive range of benefits. If you’re looking for security and full benefits, this is the package for you. It includes: Paid Time Off (PTO):  A set amount of PTO each year. Paid Holidays:  60 hours of paid holiday time. 401(k) with Employer Match:  We’ll match a percentage of your base salary to help secure your financial future. Health Benefits:  Fully paid health insurance, so you don’t have to worry about healthcare costs. 2. Convert to Hourly Pay For those who prefer a higher immediate paycheck without the extras, this option allows you to boost your base hourly rate. This package includes: No PTO, Health Benefits, 401(k), or Holiday Pay:  Maximize your earnings by opting out of additional benefits. Important:  The additional pay will not be added to your base salary. Instead, it will be shown as a separate line item on your paycheck called "additional earnings."  This keeps yearly raises consistent with salaried employees. 3. Hourly Pay with PTO and Holiday Pay For those who want some flexibility but still value paid time off, we offer a middle-ground option. This package includes: Paid Time Off (PTO):  A set amount of PTO each year. Paid Holidays:  Enjoy 60 hours of paid holiday time. No health benefits or 401(k) match Important:  The additional pay will appear as "additional earnings"  on your paycheck and will not impact your base salary, ensuring fairness with salaried employee raises. Pick Your Pay Schedule We know flexibility matters in more ways than one. That’s why we allow you to choose when you get paid: weekly or semi-monthly —the choice is yours! At Clark Services Group, we believe in empowering our employees to make the choices that work best for them. With Clark Services Group - Pay My Way , you have the flexibility to craft your ideal compensation package—your pay, your way. If you have any questions or want to learn more, feel free to reach out to us. Your future at Clark Services Group is in your hands.

Earning a spot on this prestigious list is no small feat, especially for a service-based business like ours. This achievement speaks volumes about the exceptional team we have, our unwavering commitment to quality service delivery, and the trust of our amazing clients. A heartfelt thank you to everyone who has been part of this journey—our dedicated team, our valued clients, and everyone who has supported us along the way. We couldn't have done it without you! Here's to continued growth and success in the future! 🚀 Check out our INC. 5000 profile here!

At Clark Services Group, we pride ourselves on our unwavering commitment to providing exceptional service. Our dedication to excellence is not just a part of our mission; it's a culture that permeates every aspect of our work. This commitment was recently recognized by a Philadelphia Area Hospital, affirming our belief that going above and beyond for our clients is not just our duty but our privilege. A Glowing Review from a Valued Client We recently received a note from a client at a Philadelphia Area Hospital that filled our team with immense pride. The client praised our team's professionalism and the seamless interaction with the floor management teams, highlighting how our approach effectively left them "out of the loop" because everything was managed so efficiently. This level of autonomy and trust is something we strive for in every project, ensuring our clients can focus on their critical work without concern over the services we provide. Moreover, our attention to detail, such as the simple act of returning badges at the end of each day, was particularly appreciated. It's these small gestures that often go unnoticed but can make a significant difference in the daily operations of our clients. The client's acknowledgment of the quality of our work and the unparalleled level of service we've shown was not just a testament to our team's hard work but also a reminder of why we do what we do. Inspired by the Best in Customer Service Our team's approach to service is deeply influenced by several key texts that we consider essential reading. Books like Be Our Guest by The Disney Institute and Theodore Kinni, The Nordstrom Way by Robert Spector and Patrick McCarthy, Unreasonable Hospitality by Will Guidara, and Customers For Life by Carl Sewell and Paul B. Brown have shaped our understanding of what it means to provide exceptional service. From Be Our Guest, we've learned the importance of exceeding customer expectations and creating memorable experiences. The Nordstrom Way has taught us the value of empowering our employees to make decisions that benefit the client. Unreasonable Hospitality has inspired us to go above and beyond in every interaction, while Customers For Life has reinforced the importance of building lasting relationships with our clients. A Commitment to Continuous Improvement The positive feedback from the Philadelphia Area Hospital is a significant achievement for our team, but it's also a reminder that our work is never done. We are committed to continuous improvement, always looking for ways to enhance our services and exceed our clients' expectations. We believe that by adhering to the principles outlined in our essential readings and staying true to our mission of excellence, we can continue to set the standard for service in our industry. At Clark Services Group, we are more than just a service provider; we are a partner dedicated to ensuring the success of our clients. This recent review is a clear indication that our efforts are making a difference, and we are incredibly proud of our team for their hard work and dedication. We look forward to continuing to serve our clients with the same level of exceptional service that has become our hallmark. For more information and to discuss your specific needs, please reach out to us at pr@clarkservices.group or you can visit our website at www.clarkservices.group to see our full-service line card.

At Clark Services Group, we understand that a clean kitchen is the heart of any hospital, ensuring safety, hygiene, and operational efficiency. Recently, our skilled team had the opportunity to demonstrate our expertise in kitchen appliance cleaning at a Philadelphia hospital. This effort was not only about restoring cleanliness but also about ensuring compliance with the rigorous standards set by The Joint Commission and the Department of Health inspections. Project Overview Our project involved the thorough cleaning of a commercial kitchen oven that had accumulated grease, food residue, and grime over time. These conditions can compromise appliance efficiency and pose significant health and safety risks. Before the Cleaning Initially, the oven exhibited layers of burnt-on grease and carbon deposits, significantly affecting its performance and increasing the risk of fire hazards. Such conditions can also lead to negative outcomes in health inspections and surveys by The Joint Commission (see Before Photo). Our Cleaning Process Our team employed specialized cleaning solutions and techniques designed to meet the high standards required in hospital environments. The process included: Dismantling removable parts for comprehensive cleaning. Using non-toxic, eco-friendly degreasers to dissolve stubborn residues. Scrubbing and deep cleaning each component to restore its pristine condition. Performing final sanitation to ensure compliance with healthcare hygiene standards. After the Cleaning The transformation was impressive, with the oven's interior regaining its shine and functionality, crucial for passing The Joint Commission surveys and Department of Health inspections (see After Photo). This restoration enhances efficiency, extends the lifespan of the appliance, and ensures it meets the daily demands of a busy hospital kitchen. The Importance of Regular Maintenance Regular maintenance of kitchen appliances is critical in hospital settings to avoid health hazards and ensure adherence to health regulations. Our services are tailored to provide peace of mind, knowing that kitchen hygiene is managed to the highest professional standards, helping facilities pass health inspections and surveys with flying colors. Conclusion Clark Services Group is committed to delivering high-quality cleaning and maintenance services that contribute to safer, more efficient hospital operations. Our recent project at the Philadelphia hospital exemplifies how professional cleaning can address the stringent requirements of health inspections and The Joint Commission surveys. For more information about our services and how we can assist your facility, please visit our website or contact us directly. For a detailed overview of our appliance cleaning and other services, please visit Clark Services Group. Before Cleaning: After Cleaning: Explore Our Services For inquiries or to schedule a service, contact us.

At Clark Services Group, we understand that service isn't just a transaction—it's about creating an exceptional experience that starts well before the first handshake and continues far beyond the final invoice. Our 360° Service Delivery Process is not just a methodology; it's a testament to our commitment to exceeding expectations at every turn. Our journey is inspired by proven strategies of customer service excellence. "Be Our Guest" teaches us the power of exceeding customer expectations through attention to detail, while "Unreasonable Hospitality" reminds us of the importance of personalization in every guest interaction. Then there’s "The Nordstrom Way," a hallmark of truly customer-focused service that has set an industry standard for all to aspire to. Here's how we bring those principles to life: Survey and Estimate: Before our wheels hit the road, we dive deep into understanding your specific needs, crafting a tailored proposal that fits like a glove. Scheduling: We don't leave anything to chance. By scheduling your services for a full year in advance, we ensure seamless and proactive service delivery. Custom Task Lists: With the meticulousness of a master craftsman, we note every detail before and after our service, highlighting even the most minor deficiencies for swift resolution. Walk-Through Video: Transparency is key. Our pre and post-service videos document the entire area, ensuring accountability and trust in our processes. Full Service Report: Within 12 hours, you'll have a comprehensive report complete with photos, letting you visualize the difference our services make. Invoice: Clarity and promptness govern our billing process, ensuring you receive an accurate invoice within 24 hours of service completion. Visit: We circle back to you not just to ensure that our service was impeccable, but to guarantee your total happiness, closing the loop on our 360° promise. What sets us apart isn't just our certified adherence to the highest standards (ISO 9001:2015) or our meticulous process. It's the people who breathe life into these procedures. Our team's pride in their work is a direct reflection of the support and care our leadership extends to every team member, ensuring they have everything needed to excel. This holistic approach to service is what makes our customer service not just exceptional, but memorable. Just like the principles we draw from these iconic books, we understand that exceptional service is not the icing on the cake—it is the cake. At Clark Services Group, we don't just do the job. We love the job. And this passion for service is palpable in every interaction, every clean duct, and every satisfied smile of our clients. Because for us, service is 360°—all around, all encompassing, all the time. Ready to experience the Clark Services Group difference and elevate your service experience to a full 360°? Let's connect and start a conversation that spins towards perfection. Contact Us and let the journey to exceptional service begin!

In an era where the stakes for health and safety in hospital environments are higher than ever, transparency and accountability from service vendors play a crucial role. Unfortunately, this is not always the case, and many vendors fall short of their promises. As a leader in hospital maintenance, we at Clark Services Group believe in full disclosure and stringent adherence to safety standards—specifically NFPA 96, which governs the ventilation control and fire protection of commercial cooking operations. We recently encountered a situation at a major hospital network that underscores the need for such transparency. The images from this facility revealed alarming neglect that runs afoul of NFPA 96, posing serious fire hazards. This is unacceptable. Vendors should be obligated to provide extensive reporting, including photographic evidence, to validate the quality of their work. Without it, clients are left in the dark about the actual condition of their critical systems and the potential risks they might pose to patient safety. We advocate for hospitals to demand thorough documentation from their vendors. It's not just about service; it's about safety, compliance, and peace of mind. Your patients and staff deserve an environment that is maintained to the highest standards. If you are concerned that you might not be getting what you pay for, we invite you to reach out to us. Clark Services Group offers a complimentary survey of your kitchen exhausts and air handlers. Don't settle for uncertainty—ensure your hospital is up to code and safe for everyone who walks through its doors. Contact us today for a free evaluation and take the first step towards transparency and trust in your maintenance services.

Clark Services Group is pioneering the future of healthcare facility cleaning and maintenance by leveraging the latest advancements in technology and industry best practices. With a focus on continuous improvement and patient safety, Clark Services Group is setting new standards for environmental infection prevention. Healthcare-associated infections (HAIs) are a significant concern, affecting numerous patients annually. Recognizing the critical role of environmental cleanliness in preventing HAIs, Clark Services Group employs a comprehensive approach to maintain a safe, clean, and survey-ready environment in healthcare facilities. Key Strategies for Infection Prevention Equipment and Disinfectant Selection: Clark Services Group selects equipment and disinfectants that are effective and safe, ensuring that all surfaces can be thoroughly cleaned and disinfected. This careful selection process helps to prevent the spread of pathogens and maintain a safe environment for patients and healthcare workers. Preventive Maintenance and Deep Cleaning: Regular maintenance and deep cleaning of medical equipment and facility spaces are integral to Clark Services Group’s strategy. This ensures that the healthcare environment remains free of contaminants that could contribute to the spread of infections. Adherence to Cleaning and Disinfection Protocols: By following evidence-based cleaning and disinfection protocols, Clark Services Group ensures that all areas of a healthcare facility are adequately sanitized, reducing the risk of infection transmission. Commitment to Excellence Clark Services Group is dedicated to excellence in environmental infection prevention, ensuring that healthcare facilities are not only clean but also adhere to the highest standards of safety and infection control. By integrating advanced cleaning technologies with proven infection prevention strategies, Clark Services Group is at the forefront of creating safer healthcare environments, ultimately leading to improved patient outcomes and satisfaction. In summary, Clark Services Group’s approach to environmental infection prevention is comprehensive, innovative, and aligned with the latest industry standards. Their commitment to maintaining safe patient care environments helps healthcare facilities meet rigorous survey readiness criteria and, most importantly, protect the well-being of patients and staff. Partnering for a Healthier Future Is your hospital committed to providing a safe, clean environment that minimizes the risk of healthcare-associated infections? If so, Clark Services Group is ready to partner with you. Our comprehensive approach to environmental infection prevention sets the standard for cleanliness and safety in healthcare facilities. Contact us today to learn how our services can benefit your organization and help you maintain a safe, survey-ready environment. For more information and to discuss your specific needs, please reach out to us at pr@clarkservices.group or you can visit our website at www.clarkservices.group to see our full-service line card. Let’s work together to ensure the highest level of care and safety for your patients and staff.

We’re saying HELLO to clean air this spring! As facilities teams across the northeast begin planning for rising spring temperatures and air conditioning systems to be working at full capacity, we want to highlight the critical aspect of maintaining clean and efficient air handlers. In this edition, we'll delve into the importance of air handler cleaning and how it can positively impact your indoor air quality and overall well-being. Why is Air Handler Cleaning Important? 1. Improved Indoor Air Quality (IAQ) The air handler plays a significant role in circulating air throughout the building. Over time, dust, dirt, allergens, and even mold can accumulate within the unit, contributing to poor indoor air quality. Regular air handler cleaning helps remove these contaminants, ensuring cleaner, healthier air for occupants. 2. Energy Efficiency A clean air handler operates more efficiently, which can lead to energy savings. When the system is clogged with dirt and debris, it has to work harder to distribute air, resulting in increased energy consumption and higher utility bills. Cleaning the air handler can help it function optimally, reducing energy waste. 3. Prolonged Equipment Life: Neglecting air handler maintenance can lead to premature wear and tear on the system. By scheduling regular cleaning and maintenance, you can extend the lifespan of your HVAC equipment, saving you money on costly replacements. 4. Preventing Mold Growth Air handlers provide a dark and often humid environment, which can be conducive to mold growth. Mold spores can be detrimental to health and can spread throughout the building through the ventilation system. Regular cleaning helps prevent mold growth and its potential adverse effects. At Clark Services Group, we understand the importance of maintaining a healthy indoor environment for your business. Our expert team specializes in various levels of comprehensive air handler cleaning services to fit your needs, ensuring smooth operation of all components.

We hope this newsletter finds you well and thriving in your mission to provide exceptional services within your facility and in the community. As a committed service partner specializing in preserving the cleanliness, safety, and efficiency of vital facilities, we understand the crucial significance of providing outstanding service and making well-informed decisions. In this edition, we highlight the significance of actively inspecting contractor's work and seeking second opinions to ensure the work is being done in a manner that ensures a safe and clean facility. At Clark Services Group, we are committed to ensuring excellence throughout your facility. We encourage you to actively participate in seeking additional opinions for your peace of mind and the success of your ventures. Not 100% satisfied with your current provider? New to Clark Services Group?